Our cleaning process

The six steps

• Inspection: we walk the areas with you, check fiber or fabric type, traffic patterns, spots and any concerns.
• Preparation: we protect corners and walls, and plan furniture movement with you.
• Pre-treatment: solutions matched to the material and soil are applied to loosen dirt and spots.
• Extraction: industry-standard truckmount hot-water extraction rinses and removes loosened soil.
• Spot treatment: remaining spots get targeted treatment where it is safe for the material.
• Final walkthrough: we review the cleaned areas with you and share drying and after-care guidance.

Realistic expectations

Most soil and many spots respond well to professional cleaning, but some stains — dyes, bleach, sun fading or permanent damage — cannot be fully reversed. We tell you what to expect during the walk-through, before work begins.

Pet treatment

Pet treatment is an exclusive add-on that targets urine, odor, stains, bacteria, pet hair and dander. It is quoted on-site based on the severity in each room.