Where surprise charges come from
| Item | Question to ask |
|---|---|
| Room size limits | What square footage counts as one room? |
| Hallways, stairs, closets | Are these included or priced separately? |
| Pre-treatment / heavy soil | Is pre-spray included? |
| Pet treatment | How is it priced? |
| Furniture moving | Is there a charge? |
| Trip or minimum charges | Is there a minimum job price? |
Warning signs of bait-and-switch
The FTC's general guidance on hiring a contractor recommends getting written estimates and understanding what's included.
- Prices far below others in your area.
- Phone quotes that avoid specifics.
- Pressure to add services once the technician arrives.
- No written or confirmed price before starting.
Questions to ask before booking
- 1What exactly is included in the price?
- 2What would cause the price to change?
- 3Will you confirm the total before you start?
- 4What method and products do you use?
- 5Are you certified, insured and are technicians background checked?
How we price
We quote onsite for accuracy and transparency. The technician walks through with you, notes rooms, stairs, pet areas and stains, and confirms the price before any work starts. Pet treatment is an exclusive add-on quoted per room by severity, so you see it clearly rather than discovering it later. Start with build a quote or read comparing carpet cleaning quotes.
