The checklist
| Check | ✓ |
|---|---|
| Serves my area | |
| IICRC certification (firm or technician) | |
| Proof of insurance | |
| Clear method explanation | |
| CRI-approved products | |
| Price confirmed before work | |
| Recent, detailed reviews | |
| Background-screened technicians | |
| Drying and aftercare advice |
Phone questions
- 1What method do you use for my carpet?
- 2What's included, and what costs extra?
- 3How do you treat pet urine?
- 4How long will drying take?
- 5What if I'm not satisfied?
General hiring advice
The FTC's contractor hiring tips — get details in writing, check references, avoid pressure — apply to cleaning services too. For construction-related work in California, the CSLB licenses contractors; routine carpet cleaning generally isn't contractor work, so focus on certifications, insurance and reviews.
Related guides
See certified technicians, no hidden fees and carpet cleaning.




