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Water damage guide

Water damage: what to do in the first 24 hours

The first day decides how much of your flooring, padding, and drywall can be saved. Here is what to do while help is on the way.

5 min read
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San Diego County service
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By the SoCal Steam Clean team · Published · Updated

Stop the water and stay safe

Shut off the supply at the fixture or the main valve before anything else. If water is anywhere near outlets, panels, or appliances, leave the power off in that area and stay out until it is safe.

  • Close the main water valve if the source is not obvious.
  • Keep children and pets out of the affected rooms.
  • Treat sewage or storm water as contaminated — do not handle it yourself.

Move what you can, quickly

Furniture legs stain carpet as they sit in water, and cardboard boxes wick moisture upward. Lift what is light, and put foil or wood blocks under legs you cannot move.

  • Lift rugs off wet carpet so dyes do not transfer.
  • Raise electronics, books, and documents first.
  • Open interior doors and drawers so air can move.

Why a mop and shop vac usually is not enough

Surface water is only part of the problem. Moisture travels into carpet padding, along baseboards, and into the subfloor, where it keeps feeding warping, staining, and microbial growth long after the floor feels dry to the touch. Truck-mounted extraction, dehumidification, and moisture readings are what confirm a structure is actually dry.

Call for professional extraction

Mold can begin developing in warm, damp conditions within roughly a day or two, so quick extraction and controlled drying protect both your property and your indoor air. Our team answers around the clock — call us and we will walk you through what to do until we arrive.

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